dental practice

A Place for Finding Extraordinary Meaning in Your Dental Practice: 4 Areas to Ponder

Do you ponder the true meaning of what you do as a dental practice owner? I am always pursuing new approaches to leadership and discovering new ideas on that theme. I take leadership in business seriously because I have seen the effects of both positive and negative leadership styles on teams, service and business performance. There is no denying that positive, healthy, inclusive and supportive leadership styles lead to greater cohesion, productivity, loyalty and longevity within companies. So, I am always on the lookout for new ideas and explorations on the theme of servant leadership.  

That search has brought me here to tell you about this wonderful little book, The Paradox of Personal Meaning by Dr. Kent M. Keith. Dr. Keith is considered an expert on servant leadership and its role and application in business and entrepreneurialism. He’s written several books on the topic of servant-leadership and edited a new release of The Servant as Leader known as The Contemporary Servant as Leader by Robert K. Greenleaf, the essential essay for anyone interested in servant-leadership.  

Dr. Keith’s book is a thought-provoking exploration of the human quest for personal meaning in an increasingly complex world. The book challenges conventional wisdom and offers fresh perspectives on this timeless and existential topic. Dr. Keith wrote the Paradox of Personal Meaning in 1968 and its idea, lessons and examples have endured for more than 50 years. Dr. Keith asks the reader to examine what she or he truly values and to weigh that against the ephemeral promises of the superficial trademarks of success: fame, money and power. What do you truly value? Is it important enough to keep doing it in the face of adversity anyway?  

Finding meaning in your dental practice

The Search for Personal Meaning: Can You Apply This in Your Dental Practice?  

Dr. Keith begins by examining the age-old question of whether life has inherent meaning or if it’s our responsibility to create it. He explores various philosophical and psychological theories on the subject and takes readers on an intellectual journey through several perspectives on the concept of meaning. The book dives into the works of renowned thinkers such as Viktor Frankl, Jean-Paul Sartre, and Albert Camus, who have all grappled with the question of whether life has intrinsic meaning or if it’s a blank canvas awaiting our strokes of purpose. 

 One compelling argument the author presents is that personal meaning is a dynamic and evolving construct. It suggests that the search for meaning isn’t a one-time revelation but an ongoing process that adapts to the changing circumstances and stages of our lives. This viewpoint challenges the notion of a fixed, predetermined purpose and encourages readers to engage actively in crafting their own meaning. I love this idea so much. I’m not the same person I was when I bought my first dental practice and my worldview has changed immensely over time, so why wouldn’t my sense of meaning and what brings me fulfillment also change?  

The Role of Suffering and Adversity as a Dental Practice Entrepreneur 

A significant part of the book delves into the idea that personal meaning often emerges from suffering and adversity. The author argues that our most profound growth can occur during life’s most challenging moments. 

There is a seemingly paradoxical relationship between suffering and personal meaning. The author argues that, counterintuitively, some of our most profound moments of personal growth and self-discovery often arise from the crucible of suffering and adversity. It’s a hard thing to admit, isn’t it? Some of our most valuable life moments come from our deepest wounds. And it is these wounds that, many times, give people their greatest purpose in life.  

The book highlights how confronting life’s hardships can lead to a deeper understanding of oneself and a heightened sense of purpose. Dr. Keith suggests that it is precisely in these moments of struggle that individuals have the opportunity to tap into reservoirs of inner strength and resilience.  

One of my most grim experiences was during the first 3 months of opening my very first practice. My office manager decided my leadership style and the team I was building had no place for her and she walked out. I was left with an insurance billing system I had no clue how to operate or even figure out.

After six months of nights and weekends poring over the books and figuring out how the system worked, I went to my cousin who helped me build the software I needed to systematize and digitize our billing system. I also made the decision to never hire another person who didn’t share my values. I was building a practice and a team based on the values I hold dear to this day: communication, transparency, dedication, teamwork, trust, etc. I needed to surround myself with colleagues who shared my vision and values.  

That was an expensive, heartbreaking and adverse experience that has never been repeated in my life. I took that lesson and made it a cornerstone of my learning and my life and that is reflected today in my partner, my team and the people we work with at Optimize Practice Services. I’m forever grateful for that adversity early on.  

Connection and Relationships at the Office 

The book emphasizes the importance of meaningful connections with others as a source of personal meaning. It discusses how our relationships and interactions contribute to our sense of purpose and underscores the significance of meaningful connections with others in the quest for personal meaning. It delves into the idea that our relationships and interactions with family, friends, and society at large play a pivotal role in shaping our sense of purpose. 

The exchange of ideas, emotions, and shared experiences contribute greatly to a richer and more meaningful life. It invites readers to reflect on the impact of their relationships and how they can nurture and foster connections that align with their values and aspirations.  

And this isn’t limited to homelife. We can and must do this in our work and our entrepreneurial endeavors. Afterall, many times, especially when we are building our practices, we are spending more time at work with colleagues and patients than we do at home with family and friends. Having strong social ties (even at work) has been shown to increase health and longevity. So, why not utilize that valuable time to enhance your ability to live a longer, healthier life?  

Authenticity and Self-Discovery as a Dental Practice Entrepreneur  

Throughout the book, the concept of authenticity is central. It encourages readers to engage in self-reflection and self-discovery to uncover their true passions and values and, ultimately, their personal meaning. 

The author provides practical exercises and prompts to assist readers in this journey of self-discovery. These exercises encourage individuals to explore their core beliefs, identify their strengths and weaknesses, and envision a life that aligns with their authentic selves.  

Believe it or not, I encourage my teams to pursue these lines of self-discovery as well. We use tools like Gallup’s CliftonStrengths and others to discover how best to work in teams and enhance each other’s strengths. These kinds of pursuits are personally enlightening but they also create greater team cohesion, unity and trust. I urge you to take some time to discover your full potential with these types of tools and enhancements even within your own dental practice and amongst your teams.  

I’ve created some of my own because I have found these commandments to be a sense of inspiration, passion and creativity for me. Here are a few I’ve created:

  • If you do good, people will accuse you of selfish ulterior motives. Do good anyway.
  • If you do good, people will accuse you of selfish ulterior motives. Do good anyway.
  • The good you do today will be forgotten tomorrow. Do good anyway.
  • The biggest men and women with the biggest ideas can be shot down by the smallest men and women with the smallest minds. Think big anyway.
  • People favor underdogs but follow only top dogs. Fight for a few underdogs anyway.

Finding Extraordinary Meaning in Your Dental Practice

The search for meaning is deeply personal. No framework, book, or philosophy can define it for you. Tools and perspectives can illuminate the path, but ultimately, meaning is shaped by how you interpret your experiences and the intention you bring to them.

That pursuit has been a lifelong journey for me. Through every success and every perceived failure, I’ve chosen to reflect deeply, asking not just what happened, but what it meant and where it was leading me. That reflection has shaped my leadership, my work, and the life I continue to build.

If you’re feeling called to clarify what your work means, to you, your team, and the legacy you want to leave, having structure can help turn reflection into direction.

That’s why we created the Extraction GPS. This tool helps dental entrepreneurs clarify their values, define their current reality, and articulate a clear vision for the future, so purpose isn’t just something you feel, but something you actively build toward.

A meaningful practice doesn’t happen by accident. It’s designed with intention.

Ready to clarify what truly matters and chart a purposeful path forward?
Download the Extraction GPS and begin shaping a dental practice, and a life, aligned with meaning, intention, and long-term fulfillment.

The Power of Authentic Partnership for Your Dental Practice, Part 5: The Fine Print 

Entering a partnership within the scope of your dental practice requires due diligence on both sides. But where does due diligence end and trust begin?  

In the video below Optimize President, Dr. Jack Bayramyan, and I, discuss that very situation. If there is true trust in someone you choose to go into partnership with, there must also be clear and open communication between you both. Partnership doesn’t exist without communication or trust.  

One of the first tests your partnership will encounter will be the due diligence aspect of becoming a partnership. This is where lawyers come in and start looking at your books, your operations, and you. Being ready for this process is paramount to the success of it.  

Preparing Your Dental Practice for Partnership 

Being open and transparent is one of the keys to success in beginning the process of joining two entities. Make no mistake, lawyers will look at everything: your daily calendar of events, how you run your operations, the true valuation of your organization, etc. It is a normal and detail-oriented process and you’ve got to be prepared. You always want to put your best foot forward, but you also want to be honest and truthful throughout the process.  

After the glow of meeting someone and then determining they’re the right partner for your practice, creating a business partnership is actually a lot of work. One of the keys to success is to begin the process of scaling your practice. When you evaluate your practice and stress the system to see where the weak aspects are, you are already able to understand your business better. And that really is what it comes down to, you want to have a detailed understanding of the operations, teams and systems of your entire organization.  

One of the ways you can gain that understanding is with our Assessment.  OPS has a comprehensive assessment you can take for free. That assessment will give you a clear understanding of your practice and what it is ready to take on. It will also help you answer if you, yourself, are ready for partnership or even if you want to take those next steps or not.  

The Values that Guide You also Guide Your Dental Practice 

But when is too far, too far? In the video, Jack describes being inundated with the same questions over and over again. He describes an almost too painstaking experience of having to repeatedly prove himself to lawyer after lawyer. When is it too much and enters into the realm of redundancy?  

In my experience, dental entrepreneur has her or his own line in the sand, if you will. No matter what, due diligence is a necessity but as in Jack’s situation, my lawyers were going above and beyond what they needed to do. I appreciated their thoroughness but when I got that call from Jack, I knew I had to act.  

After all, Dr. Jack was about to become my business partner, I needed to do my due diligence, but then I needed to balance that with the trust I would extend to any other partner or colleague. I got on the phone with my lawyers immediately. I checked to make sure we had what we needed, we did, and then I told them to back off. I called Jack back, explained the situation and let him know we had got what we needed and there would be no more redundant questions, etc.  

It was at that moment that trust was forged for real. That was truly the first real test of our partnership. He expressed a real issue and was honest and open about it. I had the power to address that issue and solve it to his satisfaction, so I did. We both ended that day happy.  

Are your personal values reflected in your dental practice, and the work you do? You may be interested in this post… 

Are You Ready for Dental Partnership?  

That first real issue in a partnership often sets the tone for everything that follows. Issues are inevitable, no business is ever issue-free. What determines whether a partnership succeeds isn’t the absence of challenges, but how those challenges are handled. Communication, transparency, and trust are the foundations. Without trust, partnership simply doesn’t work.

Before entering into partnership, it’s critical to be honest—not just about the organization, but about yourself as a leader. What are you ready for? What do you want your role to be? What are your non-negotiables? And what kind of future are you actually trying to build?

That’s why we created the Extraction GPS. This tool helps dental entrepreneurs clarify their values, define their current reality, and map a clear vision for where they’re going. It gives you the clarity needed to evaluate partnership opportunities thoughtfully, so decisions are made with intention, not pressure.

Partnership and scaling are major steps. The clearer you are before you take them, the stronger your outcomes will be.

Considering partnership or the next phase of growth for your dental practice organization?
Download the Extraction GPS to gain clarity on your readiness and ensure your next move supports the future you truly want to build.

PRESS RELEASE: HOUSTON-AREA DENTAL PRACTICES CREATE A GLOBALLY-RESPECTED NETWORK OF PERIODONTISTS, DENTISTS AND OTHER SPECIALISTS

Rocket Health Partners - A Dental Practice Provider

HOUSTON, TX (July 25, 2023) – Houston-based Perio Health Professionals is excited to announce the successful formation of Rocket Health Partners, a project formed by Perio Health and facilitated by the Optimize Practice Services consulting team. The project is funded by the impact investment fund Altura Capital, in partnership with Plexus Capital and Hamilton Lane, and was brought to market by Kurt Harvey and Caber Hill Advisors.

Dr. Todd Scheyer of Perio Health Professionals had a vision and passion to scale a highly differentiated platform with worldwide impact alongside his partners Dr. Michael McGuire and Dr. Andrew Rossi.

“Making Rocket Health Partners a reality required leadership, credibility, and hard work. My partner Dr. Todd Scheyer and the Optimize Practice Services team brought all three in equal measure. I am so proud to see the legacy of my 40+ year career reach these heights and am forever grateful for the partnership it took to get here,” Dr. Michael K. McGuire, DDS, FICD, FACD, Board Certified Periodontist, Founder.

“At Altura Capital, we look for investment opportunities to improve lives in communities across the country. The vision of the Rocket Health Partners founders will do just that,” says Altura Capital managing partner Carlos Signoret. “We are eager to work with these skilled clinicians to build a platform for growth and excellence for years to come.”

Josh Gwinn, CEO of Optimize Practice Services, joined Rocket Health Partners as CEO-Consultant in 2022. He built trust and teamwork across the network of doctors and supported clarifying the doctors’ vision. From that early process through the close of the deal, the team worked together to put all the necessary pieces in place to make their vision a reality.

“The close of this deal for Rocket Health Partners is a testimony to what can be accomplished when clear intentions are declared and all parties are respected. The result is a structure that reflects the vision of the founders and is built for growth. It will benefit the member practices for years to come,” says Josh Gwinn, CEO, Optimize Practice Services, “we are looking forward to seeing their future success.”

Optimize Practice Services worked with all parties involved in the following areas:

  • Communication, support, and leadership through the transition.
  • Robust project management infrastructure.
  • Operational leadership.
  • Best-in-class vendors to support the management group build.

After many years of planning, Rocket Health Partners has successfully:

  • Brought 90+ doctors and employees together onto one team.
  • Centralized HR, accounting, procurement, and more under one roof.
  • Established a foundation for M&A activity to bring this innovative model to new areas.

ABOUT ROCKET HEALTH PARTNERS
Rocket Health Partners is a Houston-based dental support organization led by world-renowned and respected periodontists that have hand selected a highly committed group of founding practices. The network is comprised of master clinician dentists that provide comprehensive dental services. We believe our collective legacies will last for generations to come and positively impact the healthcare system worldwide.

ABOUT ALTURA CAPITAL
Altura Capital is a lower-middle market investment firm led by a team with 110+ years of collective experience in private equity, private debt, and company building. Altura uses an impact investing model to back healthcare, business services, consumer, and manufacturing businesses across the United States and Puerto Rico.

ABOUT OPTIMIZE PRACTICE SERVICES
Optimize Practice Services is a full-service consulting and dental partnership organization with the sole purpose of helping dentists and their teams clarify and then execute their own specific meaningful vision for growing and scaling, building or joining a platform, or securing investment.

ABOUT PLEXUS CAPITAL
Founded in 2005, Plexus has raised more than $1.7 billion across five funds, partnering with leaders of small businesses to help facilitate growth and create jobs. The Plexus team consists of 38 professionals with offices in Raleigh and Charlotte.

ABOUT HAMILTON LANE
Hamilton Lane is a leading global investment manager with over $830 billion in assets under management. The direct credit team has a 22-year track record of investing in direct credit, with $43.1 billion of deal flow since 2015 and $4.9 billion of committed capital across 195+ transactions.

The Power of Authentic Partnership for your Dental Practice, Part 4: Know Your Teams

One of things I learned from and most admire about my partner Jack Bayramyan is his ability to connect with people. This is a very important quality in a dental practice owner and, really, any entrepreneur. Being comfortable around people, being comfortable speaking with almost anyone, these abilities help create instant connection and really do half the “selling” in your business.  

The Importance of Social Capital in Your Dental Practice 

Social capital is the positive product of human interaction. It is the cohesion that allows the people within an organization to function together as a whole through trust, and shared identity, norms and values. When a leader invests her or his time in building social capital within their organization that demonstrates an innate understanding of what the human condition needs to flourish, thrive and grow. 

Taking seriously your responsibilities as a leader involves putting time and effort into understanding different leadership styles and which fit your personality best, studying your team’s dynamics and being open to feedback around your leadership. When you have mastered the essential leadership qualities you can begin to craft a team that will be with you for the long haul and fight for your vision as hard as you do.

When you have a leader that innately understands those necessities and builds them into the framework of team structures, that is a leader who understands how to grow a successful business. You cannot grow or expand or scale an operation without team buy-in. To gain team buy-in, you can operate in one of two ways. You can intimidate everyone and rule through fear, bullying and belittlement; or you can lead with integrity, compassion and discipline of message. Of course, there are all kinds of leadership styles, but they mostly fall into one of those two categories, generally speaking.  

Dental Practice Partnership – Making a Lasting Choice 

Before Jack and I made it official, I took a tour of his organization, a chance to “kick the tires” so to speak. We visited one of his practices and the first thing he did wasn’t tell me the revenue of that particular location, or how the systems or operations worked on a daily basis. No. The first thing Jack did was introduce me to all his staff and share with me a little bit about each individual.   

At the time, Jack owned 6 locations in Southern California. And he knew the names and backgrounds of every single person that worked for him. That impressed me more than their profit margins, their EBITDA, their monthly overhead or yearly returns. And by the end of that field trip, I knew I had found the person I wanted to partner with. I knew that if this person took team building, social capital and leadership investment, that seriously this would be a person who understood the power all of that had in building an operation to scale.  

Using Team Cohesion to Grow Your Dental Practice  

Growing and scaling a dental organization is an immense undertaking and it’s not something you can do alone. Whether or not you ever enter into a formal partnership, long-term growth depends on your ability to build teams that are aligned, motivated, and committed to a shared direction.

True cohesion doesn’t come from job descriptions or compensation alone. It comes from leadership that understands what drives people, what inspires them, and what makes them believe in something bigger than their daily tasks. As Theodore Roosevelt famously said:

“People don’t care how much you know until they know how much you care.”

You can hire people who will show up and do their jobs. But inspiring people to fight for a vision requires clarity about where you’re going, why it matters, and how their work connects to that future.

That’s why we created the Extraction GPS. This tool helps dental practice owners clarify their values, define their current reality, and articulate a clear vision for where they’re headed. When your vision is clear, team alignment becomes possible. When alignment exists, cohesion follows and growth becomes sustainable.

Thinking about scaling your dental practice and strengthening your team along the way?
Download the Extraction GPS to gain clarity on your vision and give your team something meaningful to rally around.

At Optimize Practice Alliance, we believe the future of dentistry belongs with dentists and that future is built by leaders who lead with clarity, intention, and care.

Use These 6 Principles in your Dental Practice to Unleash Exponential Growth

As a former dental practice owner who successfully scaled and exited my dental business, I wrote my book Extraction: The Surprising New Formula to Systemize, Scale and Sell Your Business specifically with the dental practice entrepreneur in mind. Why?  

I am a hard worker. I worked diligently for decades to build and scale my dental practice organization. But I am also an observer of the human condition, and I observed again and again how difficult it was for me to duplicate my success. With every new patient, every new team member, every new system or piece of technology we integrated we were faced with as many complications.  

Those complications wore out my teams, inundated our processes and overwhelmed each practice. And all these complications ended up stagnating our growth until we could dig ourselves out only to be met with another new patient and another several complications to our systems.  

That redundancy became a frustrating and predictable aspect of our growth. So, I set about working on a process to eliminate that stagnation from our business model lifecycle. As you can see in the chart below, a typical business lifecycle, pictured on the left, starts out with a vision and then moves into growth.

Once in growth, entrepreneurs and teams focus on the growth aspect of the business until everyone basically runs out of steam and the business starts to stagnate. Once a business has been in a state of stagnation for a while, there is a decline. That decline may lead to a complete burnout of the business or, if the entrepreneur is able to pivot and has a lot of resources, the business can recover from that decline.   

Lifecycle of your Dental Practice

Stagnation in Your Dental Practice Growth is Real – You Are Not Alone 

The question I wanted to answer was, is it possible to avoid or lessen that stagnation phase in order to avoid decline altogether? And after a lot of research, study and feedback from my teams, I can confidently say, that, yes, it is possible for a business to avoid falling into the deep crevasse of stagnation. There is a way to continue duplicating your success through scaling without experiencing crushing complications every time you add a new patient, team member or system to your scaling efforts. Ok, how?  

The Practice Optimization Process for Your Dental Practice 

I grew my organization from 1 dental practice to 8 in a very short time. At first, I enjoyed the process. It was a very exciting time, and I was learning so much. But as we kept growing things became more and more complex, stressful and overwhelming. I was spending less time in the dentist chair and more time putting out fires and managing chaos. Eventually, I burned out and I started to watch my efforts stagnate and my organization fall into some decline.  

All through this hectic time, I still tried to learn and understand and grow. I observed the process, took notes and tried to figure out a duplicate-able system for scaling that did not involve chaos management and getting stuck in stagnation.  

It took several more years of hindsight and reflection, but I was finally able to put my lessons into a sequence that I call the Practice Optimization Process. The Practice Optimization Process is a formula for staying out of stagnation while learning to pivot quickly as a leader to continue to grow and scale your business. There are 6 steps in this sequence:  

Define Point A

This step in the sequence allows you to assess where your practice or organization is right now and what mindset you have as a leader and dental practice entrepreneur. After all, if you or your practice is not ready or willing to scale or grow you need to be aware of that and understand why and what might be holding you back.  

Face Your Fears and Challenges 

You’ve assessed your Point A and more likely than not, have come away with an understanding that you’ve got some roadblocks and obstacles on the way to growth. Time to face those obstacles and understand them so you can remove them from the path. Many times, this means delving within your own mindset, beliefs and myths that you hold as a leader and an entrepreneur.

After all, our business often reflects our own limiting beliefs. But how do you remove those limiting beliefs? Well, along with reading my book, I’ve created a companion workbook that allows you to use the information in the book and the exercises in the workbook to uncover and Extract those limiting beliefs and old mindsets that are keeping you from growing your dental practice organization.   

Define Point B 

You’ve defined where you and your practice are; you’ve uncovered and extracted the obstacles to growth within yourself and your business. Now it’s time to create a vision for your new future. Through the work you’ve just done on your mindset you’ve literally changed the trajectory of your future. Now you must define it!  

Build Your Teams 

In defining your point B you created your Vivid Vision™ which aligns your practice around what you’ve defined as your vision, your point B. One of the first steps in alignment is building or rebuilding your team. You cannot grow and scale your dental practice all by yourself. You need a team that is going to own that vision as much as you do.

My book teaches you how to choose the right people for your organization. It also helps you decide whether people already within your organization are in the right positions or if they would be better suited to a different position. As Jim Collins likes to say, you gotta get the right people on the bus and the right butts in the right seats before you can drive anywhere.  

Create Your Strategic Plan 

You’ve defined your vision and you’ve gotten your dream team assembled. Now it’s time to define your strategic plan. Your strategic plan is your blueprint of execution. This is where you drill down and start to define real-world goals for your teams to execute. These are the goals that will actually move the needle of success in your dental practice.  

Moving from the Dentist’s Chair to the Investor Seat 

This last step in the sequence is solely focused on you, the business leader and investor in your organization. To lead your teams through your goals and strategic plan as well as the accompanying obstacles you will inevitably face, you need to have a growth mindset. And that starts with seeing yourself not only as a dentist, but as an investor in your practice. This step is where you learn to wear different hats as a leader.

Yes, you are a dentist first, but you also need to be nimble enough to know when to stop thinking like a dentist and start thinking like an investor and leader of an organization. There is a lot you don’t learn in dental school and this formula is where you’ll learn exactly what you need to know to grow, scale and even sell your business eventually.  

The Support You Need for Your Dental Practice

As you can see, this formula is a sequence. You need to take the steps in the correct order to receive the full benefit of this formula and ready your business and your mindset for growth. So, now it’s time for you to do some thinking. Are you ready for transformation? Are you ready for growth? Are you ready to liberate yourself from the limiting beliefs that have been stagnating your growth?  

Our experienced consultants are here to help. One of the most effective ways to quickly transform your business as well as your mindset is to schedule a complimentary consulting call with one of our Expert Advisor Consultants. In just 30 minutes, you will gain immediate clarity of your desired point B and begin developing your path to get there.

Click the button to secure your 30-minute consulting call!

The Power of Authentic Partnership for Your Dental Practice, Part 3: Building Your Culture 

In your dental practice, culture is king. When I first met Jack Bayramyan, I was skeptical. A dental practice owner, I could tell right away that he was a nice person, but I had no idea what he valued, what his priorities were or the vision he wanted to achieve. However, all that changed during the course of a day.  

What started out as an intro meeting with Jack and bankers about money and investment, eventually turned into a meandering discussion between Jack and I about culture. In the video below, you’ll see, at one point during that pivotal day, Jack asked me aside for a private conversation. I assumed he just wanted to get to know me, so I obliged because I was interested in the same thing.  

Sitting in a room full of bankers or investors, the discussions tend to focus on one thing: money. But Jack was savvy enough to look beyond those discussions and I was curious as well. During that private conversation, I really got to know Jack, the human being. And maybe even more importantly, I got to know how he worked as an entrepreneur.  

In Your Dental Practice Culture Begins with You 

I’m a talker. I love to talk, but I think that is a by-product of my real passion, which is teaching. Teaching requires two fundamental components: talking and listening. So, in my initial private conversation with Jack, I went first. I opened up and spoke from the heart about the things that mattered most to me in my organization, what did I have to lose?  

I spoke about my values, my goals, and most importantly to me, the culture of my company and how it was created. And I’m glad I had the courage to open up and speak on that level to someone I had just met. Turns out, he shared my opinions on those topics and was inspired to speak from the heart as well. We found we had three primary areas of focus when it came to building an organization: 

  • Culture is foundational to a company, no matter how successful or not 
  • Culture is built by the people and teams that use it 
  • Culture is transformed over time by these relationships 

Any organization, whether it is successful or not, is built on the foundation of the culture of the people that work in that organization. You can have a counterproductive culture built on the naked ambition of the people working within that culture. But you can also build an organization on a culture of compassion, open-mindedness and balance. Many times, it is the values of the leader that begin and build that culture. But if you have an absent CEO, or a leader whose values are based in, say, greed, selfishness and a “my way or the highway” attitude, that will be the driving foundation of the culture that is built.  

So, as a dental entrepreneur, if you want a culture that reflects your values, you need to show up and pay attention to your leadership style, your willingness to change and your focus on a growth mindset. If you’re not paying attention to these things, your dental practice’s culture will be formed by the dominant personalities within your organization. That may or may not be a good thing, but it won’t be intentional.  

Who is Going to Drive Your Vision in Your Dental Practice?  

The second area of focus as a leader is learning to pay attention. You may be intentional in the values and tone you set to build that culture, but it will ultimately be your teams living and working within the framework of that culture that will build and expand upon it.  

So, it’s your job to continually observe, listen and speak from an intentional position. You can’t just build the foundation of something and walk away expecting people to just pick it up and run toward the finish line. As a leader in your dental practice, you must pay attention to the tone you set and the tone your teams keep: are they in alignment? And if not, it’s your job to get your teams refocused on the tone and values you’ve set. For us, at OPS this comes in the form of weekly check-ins and a weekly company huddle as well as quarterly meetings keeping us focused on our vision and culture.  

You may have a very clear vision of where you want to take your organization, but if you don’t have buy-in from your team, you won’t get there. And buy-in comes from team members who want to see you, their organization and themselves succeed. If they don’t have hope that they will succeed, if they feel your eye is not on the ball or if they feel they ‘re just clocking into a job with no future for them, they won’t have the cohesion to rise to the level you need to reach your goals. It starts with you.  

Finally, the third focus is learning to stay aware of how culture transforms over time. It is the relationships within your organization that will dictate how this culture changes and adapts as your dental practice grows and expands. How your culture changes and adapts is dependent on the top team members and how they translate your values and vision company wide. 

If you’re not checking in with your leadership teams regularly and mentoring their leadership styles and directives, the culture you meticulously built in the beginning will erode over time and collapse even as your organization expands and grows. That’s where a lot of scaling organizations run off the tracks, because they can’t contain the fallout that permeates the culture through its growth.  

It Always Starts at the Top in Your Dental Practice 

So, whether you’re building the culture, choosing the people who will live in that culture or caring for it over time, it is your attention and focus on the culture staying healthy, nimble and cohesive that will steer the ship toward your vision.  

And this is what I found out during my conversation that day with Jack. He shared that same level of attention to culture that I have. He knows that to reach his vision he needed a healthy, strong cohesive team and he knew that team had to last the distance to eventually reach his vision. By the time we met, he had reached his vision, so he had a roadmap of leadership style. It wasn’t just about our shared values; it was about having the mindset of attention to culture where we found common ground.  

Your Vision for Your Dental Practice 

Authentic partnerships only work when leaders are clear on their own vision. As Jack and I have both experienced, finding your voice as a leader, and having the confidence to stand behind it, is pivotal to scaling successfully and choosing the right partners along the way.

At Optimize Practice Alliance, part of our role is helping dental entrepreneurs clarify that vision and lead from it with intention. Growth mindset, leadership style, and strategic direction all intersect here. Without clarity, even well-intentioned partnerships can drift. With clarity, alignment becomes possible.

That’s why we created the Extraction GPS. This tool helps dental practice owners define what truly matters to them, assess where their practice is today, and map a clear path forward, so every major decision, including partnership, supports the future they want to build.

Your vision should lead the way.

Ready to clarify your vision and guide your practice forward with confidence?
Download the Extraction GPS and start building a roadmap that supports intentional leadership, aligned partnerships, and sustainable growth.