Newport News, Virginia
“Meeting and joining together with Optimize Practice Alliance has been the most pivotal and monumental decision I have made for my group practice as we begin to scale to the next level”
— Dr. Bobby Garofalis, owner, Hampton Roads Pediatric Dentistry
There were three areas of concern that needed to be addressed. First, Dr. Bobby needed to structure his organization for growth and investment – which required legal changes and changes to who was a part of the organization. Additionally, while everyone on the team was excited to support Dr. Bobby’s vision, there wasn’t clear alignment across the team on what that vision for growth was and how each team member could help achieve it. Finally, Dr. Bobby – the organization’s visionary – had deeply held values and a strong personal mission, but they weren’t codified and shared across the company.
These areas presented a unique opportunity introducing team cohesion, alignment and communication through a systemized cultural foundation. But, how to get there?
Dr. Bobby decided he wanted to bring outside counsel to get the best and most objective understanding of the issues at hand. This is when he reached out to Optimize Practice Alliance.
The first issue to be resolved was the legal framework of HRPD. Optimize, working alongside Dr. Bobby, expedited a new legal structure that allowed Dr. Bobby and his wife Aleksandra to retain legal autonomy, allowing for future growth of HRPD.
Next, the Optimize Team, including VP of Strategy, Rebecca Balliet and Tamera Davis, Operations Director, built out the groundwork, structure, and implementation of an executive and project management coaching process. Using the Optimize’s Practice Optimization Process™ system, the team was able to open channels of communicati
The final issue that was addressed focused on team culture and cohesion with the implementation of a set of codified HRPD-focused values. This re-focus on values important to team members created a greater feeling of cohesion and inclusivity in building the organization’s success.
Vision Realized.
With these legal and structural issues addressed and being, the path was paved for a strong vision for growth. Dr. Bobby’s health scare made clear to him his mission and vision were in jeopardy. With a clear-eyed understanding of the problem, he asked Optimize to be a part of the legal restructuring, realignment of vision, and building a stronger team cohesion. The results have been nothing less than extraordinary.
This process has led to improved alignment among all providers in the organization, across the leadership team, and within the practice manager team. The HRPD teams feel a greater sense of cohesion, trust in one another, and a deep sense of inspiration for the vision and future of the HRPD organization. We are proud to see the growth, sustainability, and autonomy that HRPD has achieved.