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    • Founders
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  • Services
    • Consulting
    • FQHC Consulting
    • Bizzy
    • The Practice Optimization Process™
    • AI Workshop
  • Case Studies
    • California Dental
    • Centro Medico
    • Hampton Roads Pediatric Dentistry
    • Bizzy
    • Levy Dental Group
    • Wincrest
    • Tri-State
    • Elica Health
  • Resources
    • AI in Healthcare Roadmap
    • Tools for Dentists
    • Tools For Health Centers
    • Extraction Book
  • Blog
  • Book Your Strategy Call
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case study

Wincrest Orthodontics

Plano, TX USA

Wincrest Orthodontics is an orthodontic practice in Plano, TX, founded by Dr. Ben Winters, known to millions as The Bentist. Dr. Winters is also the founder of Bizzy, a social media marketing training platform.

problem

Dr. Ben Winters had already cracked the code of social media fame. With a massive following across TikTok and Instagram, his reach was undeniable. But his orthodontic practice in Plano, TX, Wincrest Orthodontics, wasn’t seeing the same kind of traction. 

Despite spending money on paid advertising, the practice was generating fewer leads than expected. The leads they were getting were not converting. Dr. Winters knew something was off. How could someone with so much online visibility struggle to turn that into real practice growth? 

solution

Working with Optimize, Dr. Winters implemented the Practice Optimization Process™, aligning every part of the internal patient journey. 

Team and Leadership Culture Optimization:

  • Rebuild the call center process to improve speed to lead and lead nurturing as well as lead engagement
  • Coach the Treatment Coordinator on combining their orthodontic expertise with improved conversions
  • Implemented an incentive program so the team could stay aligned with the practice’s goals
  • Train the front desk and admin team to support a seamless, engaging patient experience

7x Growth, 20% Organic Lead Surge, and More Starts Than Ever

  • More treatment starts in Q1 of 2025 than in all of 2023
  • Two-thirds more starts than the same period in 2024
  • A 7x increase in total starts overall
  • A 20% increase in organic leads from August 2024 to March 2025

the results

Wincrest Orthodontics

20%

Increase over 2024

The transformation has been nothing short of game changing. 

In Their Own Words

"Once I started applying the same principles I used to create my own success online to Wincrest, we saw an immediate gain of more attention online organically and more leads."

— Dr. Ben Winters, Founder, Owner of Wincrest Orthodontics

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Optimize Practice Alliance is a dental and healthcare consulting firm that helps dental practice owners, including solo practitioners, group practices, and DSO groups, grow and scale their practices, and supports community health centers, including FQHCs and Lookalike health centers, in expanding access to care through clinical and operational optimization. Serving dental practices and health centers nationwide.

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